Terms of trade

Conditions that apply when you book a service from Vietnam Magic.

The website vietnammagic.com (the "Website") presents the Vietnam Magic brand and is owned and operated by VIETNAM MAGIC COMPANY LIMITED ("the Company", "we" or "us"). Enterprise and tax code: 0109615146. Enterprise registration certificate first issued by the Hanoi Department of Planning and Investment on 29 April 2021. Legal representative: Nguyễn Vũ Thế Trường. Registered office: No. 26, Lane 280/3 Le Trong Tan Street, Phuong Liet Ward, Hanoi, Vietnam. Representative office: Hanoi, Vietnam. Phone/Zalo: 083.9988.966. Email: hocvienaothuat@gmail.com.

These terms apply to all bookings made through the Website, by phone, Zalo, email, Facebook or in person.

1. Services

  • Magic performances for events, conferences, gala dinners, parties, stage and TV productions; custom-designed acts.
  • Magic training: classes, school clubs, life-skills-through-magic programmes for schools, coaching for talent contests.
  • Event organisation and performing-arts personnel for private, corporate, school and public-sector events.

2. Prices

  • Prices are quoted in Vietnamese dong (VND) in a quotation prepared for each client, based on the programme, duration, number of performers, venue and date.
  • The quotation states whether VAT, travel and accommodation (for events outside Hanoi) and any other costs are included, and how long the quotation is valid.
  • If a published price is wrong because of an obvious error, we will tell you before taking any payment; you may continue at the correct price or cancel at no cost.

3. Booking process

  1. You send an enquiry through the Website, phone, Zalo, email or Facebook.
  2. We contact you within working hours, agree the programme, date and venue and send a quotation.
  3. You may change or withdraw your enquiry at no cost before confirming.
  4. We confirm the booking by message/email or sign a contract (required for organisations or on request).
  5. You pay the deposit or the agreed amount under our Payment, delivery and refunds policy.

Sending the form is an enquiry, not a contract. A booking is confirmed once we confirm it after receiving the deposit, or when both parties sign a contract.

4. Our obligations

  • Deliver the service as agreed in content, time, place and quality.
  • Inform you promptly of any change in performers, time or programme and offer an equivalent alternative.
  • Keep the performance or class safe and follow the venue's rules.
  • Issue a VAT invoice and payment documents on request.
  • Protect your data under our Privacy policy.

5. Your obligations

  • Provide accurate event information and the venue facilities agreed (space, power, sound if within your scope).
  • Pay on time as agreed.
  • Do not record or publish how our illusions are performed without our consent.

6. Photos and videos

We only use photos or videos from your event for promotion with your consent, and photos of children only with the consent of the school or parents. You may ask us to remove them at any time.

7. Changes, cancellations and refunds

See our Payment, delivery and refunds policy and your contract (if any).

8. Force majeure

A party affected by force majeure (natural disaster, epidemic, decisions of authorities…) is not liable for delay or failure to perform but must notify the other party promptly. Both parties will agree a new date or a refund for the part of the service not delivered.

9. Disputes

Disputes are first resolved by negotiation under our Complaints policy. Failing agreement, either party may refer the dispute to the competent authorities or courts of Vietnam.

Updated: 22 Oct 2026 ·

083.9988.966 Zalo